What questions should I ask my removals company?

Ray Victor
Last Updated:
December 11, 2022

It is critical to ask questions to your removal company to ensure that their services are appropriate for you and your specific needs. Certain factors, such as price and insurance details, are necessary to check beforehand. It helps you choose a provider you can trust that also fits within your budget.

There are plenty of opportunities to ask your removal company questions. - Whether over the phone or during your house removals survey. It helps to learn more about them and their plans for your move.

Moving a house can be stressful.  - You want to locate a skilled and dependable removals firm that can respond to your individual needs. Asking questions about payments, extra services, and other moving-related questions can help you.

Below, we have a list of the kind of questions you should ask your removals company.

When is the home removals survey?

Typically, a great question to start from is one about your property. Both parties will need to know more about the property that needs moving out. It helps determine several things like costs, time, and other significant details that would make the moving process more efficient.

The removals company will begin to examine the number of goods that need transferring, how much packing is involved, how much you are willing to be available, how long they expect the move to take, and what will happen on moving day.

What will be the total costs?

After a home survey, moving companies can determine total costs. So, take this as an opportunity to finalize and discuss your finances. It gives you time to prepare for them and helps to avoid any confusion or last-minute brawls that could otherwise happen.

Some removal companies will want full payment in advance. - With a minimum of seven days' notice before the relocation. It is the typical process for removals companies. And it implies that the advance payment guarantee will safeguard you.

Need more information on the costs? Read: What is the average removal cost in the Uk?

How trained is the staff?

Find out if and how often the removal company's employees have experience. It will determine how well your belongings are cared for.

Most businesses will train their employees on a regular basis. It is to ensure that they are up to date on the latest removal techniques and technology.

What other services do they offer, and if you need any?

For the more problematic or fragile items, most removal companies provide additional services. These may include packaging and white glove delivery.

One of the most typical extras offered by moving companies is a packing service. If you have your belongings properly packed, you will reduce the danger of damage during the move. It also helps save money on removal charges.

If you need help, let them know ahead of time so they can schedule time for you. Packing services are usually done the day before your relocation, so be ready.

Many moving firms also provide self-storage services. It is to preserve your belongings throughout the relocation if you need more room. There may be a variety of services to pick from, ranging from student self-storage to business storage. It all depends on the company.

Learn: What to expect from removals company?

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