FAQs from the Top Removals in UK

Ray Victor
Last Updated:
September 25, 2023

If you’re thinking to move you may have some questions regarding the move. It is usual for people who are in the process of moving or have scheduled a move in the coming days to have various concerns and questions up their sleeves and don’t know where to turn. Lucky for you, we have compiled some top Frequently Asked Questions from the top removals companies in the UK to put your mind at ease and help you learn everything there is to know about your move. 

Top FAQs about removal companies

Will I be able to reschedule my moving day?

Out of the many realities of life, one that everyone can swear by is no matter how much you stick to the plan- changes can creep in. It’s inevitable and what we call the beauty of life. Many things can cause you to change the moving day, but if you inform the removals company as soon as possible, they may be able to accommodate your new moving date at no extra cost. 

In case of canceling your booking, you can do that before 48 hours of your planned moving day. But you can discuss the entirety of the situation and your needs with the hired removals company. 

Will you insure my move against damages?

Most reliable companies have an insurance plan in order. When choosing a removals company, you should inquire about their insurance policy before picking them for your move. 

We at I Like To Move It Removals provide Goods in Transit Insurance through AXA insurance that is up to a whopping £50,000 to protect the customers against any damages. In case the value of the things is higher, you can contact us, and we can adjust accordingly.

Should I tip the removals staff?

The straight answer is no. The customer is under no obligation whatsoever to pay a tip to the movers. While you may be feeling obliged, rest assured that it’s not required.  

Are there any items that removal companies can’t move?

Yes, with most removal companies in the UK, there are things that they don’t move mostly because moving them can cause health and safety risks. While the things can differ, most of them include some all of the following: 

  • Pets or animals 
  • Statues 
  • Any perishable items like food 
  • Hazardous materials 
  • Any medicines or drugs 
  • Firearms and explosives 
  • Usually large or heavy items 

Will the removal staff unload my items into the rooms I tell them?

Why not? Just let the removal company know beforehand where you want your boxes to be unloaded, and they will take care of the task for you. To make it easier you can label the boxes according to the rooms during the packing phase. 

How many from the team will come to remove my stuff?

This depends on the size of your property, the amount of stuff to be moved, and other factors. Most companies send between 2 to 4 members of the staff for the removals job. The more complicated the job is, the more removals staff will be sent. 

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